The Manager’s Dilemma by Irial O'Farrell
What would you do with an extra hour in your workday? Read The Manager’s Dilemma and find out.
Managers tend to excel at problem-solving. Team members tend to bring problems to their managers, for a variety of reasons. What happens when you bring a problem to an excellent problem-solver?
The Manager’s Dilemma – How to Empower Your Team’s Problem-Solving examines the dynamics that arise from team members bringing their issues and problems to their manager and how this undermines the team’s performance.
The book also explores the valid reasons for escalation, the problem-solving steps, identifying at what step an individual team member might be getting stuck and how to develop and coach team members from different starting points.
You’ll also examine your own problem-solving mindset, as a manager, and how to introduce the new approach. Based on the SMART framework and Manager-as-Coach, you’ll have a lot of A-HA moments while being supported to apply the framework to your own team.